There are a couple common tricks to get around certain issues you might experience with your Arizer Solo. Below I will cover some general troubleshooting I have gone through myself and share what I’ve learned in the hope it helps you avoid having to call the manufacturer.
Glass mouthpieces don’t fit into your Arizer Solo
With the newer M106 and M107 models of the Arizer Solo a lot of people are having trouble initially getting the mouthpieces to fit inside of the herb chamber. First off, don’t panic. This is a very popular question. For reference I had 3 different friends purchase a Solo recently and ALL 3 asked me why their mouthpieces didn’t fit.
With some of the older models it was common for some mouthpieces to be too loose, rattling around in the chamber a bit. The space in between the mouthpieces and chamber was negligible, but Arizer saw fit to remedy this situation anyway by adding a ring inside the chamber that makes it harder to fit initially, but after inserting them once it is easy each time after that.
So the easiest way to get them to fit is to heat the Solo up to heat level 7 and give it about 10 minutes from there. Now try sticking the mouthpieces in and give it some force, while also wiggling from side to side and they should pop in. Don’t be afraid to use a little force, the glass mouthpieces are thick cut and won’t break that easily. Most times you can force them in without even heating up the Solo, but it is best to play it safe and just heat it up.
My Solo’s battery is dying after only a little over an hour of use
It is important when reading about the Arizer Solo’s battery life to take note of the words “up to” in most descriptions. The Solo can get up to 3 hours of continuous vaporization, not 3 hours no matter what. If you are using the Solo at heat level 7 you can expect no longer than an hour and a half, maybe 2 hours. Using it at a lower level is going to increase the amount of time you get out of the battery.
Also when you first get the Arizer Solo let the battery die completely before charging it for the first time. This is standard procedure for lithium-ion batteries to make sure you get the most out of the battery.
I’m only getting 3 to 4 pulls per pack on my Solo
You simply aren’t putting as much material in the mouthpiece as you should. Don’t be scared to fill the bowl end of the mouthpiece to the top, you don’t have to pack it down but definitely fill it to the rim. This will greatly increase the amount of pulls you get.
Also don’t forget to stir the material when it starts to thin out. Doing this usually gets you at least another 2-3 fresh pulls.
Too much material is coming through when pulling on the Solo’s mouthpiece
First, you want to try not pulling as hard. Try taking longer, but lighter pulls and you should see less make it into the mouthpiece’s stem. There are a lot of people who actually like pulling really hard and that is understandable. In this case the best thing you can do is add a screen to the bowl end of the Solo’s mouthpiece. 1/2 inch screens seem to be the best fit for the mouthpiece and can be inserted rather easily.
Anything I missed? Add it in the comments below and I’ll respond as soon as I can.